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For associates without mobile voice and data, the simple act of locating a supervisor to answer a question or looking up item availability
can take minutes. Service quality is reduced. And you could lose sales when impatient customers walk away. Introducing the EC30, the right-priced mobile device with the right mobile connections for today’s unconnected associates. The EC30 is specially designed for portability — it’s small, lightweight and durable. Over 18 Zebra-only innovative Mobility DNA tools take ease of use, integration, deployment and everyday management to a new level, providing unmatched functionality and value. The EC30 delivers comprehensive voice capabilities — it’s a walkie-talkie and a cordless PBX handset (optional). Data capabilities include secure text messaging and 1D/2D barcode scanning. And you can leverage your current line-of business applications by selecting and extending features to improve task and inventory management, and more. The result? A fully connected and highly productive workforce. Maximum store operational efficiency. Superior customer service. And more sales. The EC30 — the perfect companion for your unconnected workforce.
All of the right features for your unconnected workers
Ultra-portable, pocketable and wearable
Weighing less than four ounces and just a half-inch thin, the EC30 is easily tucked in a pocket, safely and comfortably worn on a lanyard, clipped on a uniform, worn on a holster or arm band and more.
An advanced easy-to-use display
The 3-inch color display provides just-right screen real estate to display the information associates need to perform core everyday tasks faster and more efficiently — from looking up item price and availability to replenishing inventory on the retail floor. Android provides instant familiarity. And with the EC30’s capacitive touch technology, workers can interact with applications using a finger — even with light gloves.
No-cost instant push-to-talk (PTT)
Get PTT services right out of the box with Mobility DNA’s PTT Express. With the press of a button, associates can instantly reach team members to answer customer questions, notify stockroom workers to bring an item to the sales floor or contact a manager for assistance. The result? A more collaborative and responsive workforce that can better serve your customers. Since PTT Express is pre-installed and pre-licensed on every EC30, you can enable instant PTT communications with any other worker or manager carrying any PTT Express-enabled Zebra mobile device inside your facility. Want to enable advanced PTT features such as private 1-to-1 and group calls to workers in any location over WiFi networks, locationing, presence and more? With Mobility DNA’s Workforce Connect PTT Pro it’s easy — you can get this optional cloud-based subscription service up and running in as little as a day.
Fully-featured cordless deskphone functionality
Enable workers anywhere in the store to answer incoming PBX calls right on the EC30 with Mobility DNA’s optional Workforce Connect Voice. And since Voice uses a Bluetooth or corded headset, callers are assured of privacy. The results? No more long wait times on hold, abandoned calls, lost customers or lost sales.